Terms of use
Last updated October 19, 2026.
By using Dingkeep you agree to these terms. If you do not agree, please do not use the app.
What Dingkeep is, and is not
Dingkeep gives general information and a draft note based on a photo you take and the option you tap. It is not a law firm, a lawyer, an inspector or a licensed repair person, and nothing it shows is legal, safety, financial or professional advice. It does not say that a charge is or is not legal, and it cannot promise any outcome with a landlord or a security deposit. Where a card says something may be an electrical, gas, water or mold problem, treat it as a reason to stop and call the landlord or a licensed professional, and in an emergency call your local emergency number.
Your photos and notes
You own your photos and notes. You are responsible for what you photograph and for what you send to your landlord.
Your account
You need an account to use Dingkeep. You sign in with Apple or with an email address and password, and you are responsible for keeping your sign-in safe. You can delete your account at any time in Settings.
Reads
- You start with 3 free reads. A read is one full card for one photo set and one tap. Saving a photo is free, and asking again about the same photo with the same tap does not use another read.
- For an active leak, spreading mold, electrical problems or a gas smell, the safety guidance is always shown, even with no reads left.
- From time to time we may add reads to your account as a gift. Gifted reads do not expire.
Plans and the top-up
You can buy more reads inside the app, in the United States and Canada, with a card: monthly plans (Renter and Renter Plus) and a one-time Walkthrough Pack of reads that never expire. Prices are in US dollars and sales tax may be added. The price of each option, the number of reads it gives, and the total with tax are shown in the app before you pay, and you only pay after you confirm there.
A plan renews every month on the day you bought it, and your card is charged until you cancel. Unused plan reads do not roll over to the next month. You can cancel at any time in the app (Settings, Plans, top-up and card, Cancel plan). Cancelling stops the next charge, and you keep your plan reads until the period you paid for ends. You can also switch between plans there; an upgrade is charged the difference at once and a downgrade starts at the next renewal.
Your card details go straight to our payment provider, Stripe. If a charge looks wrong or something went wrong with a purchase, send us a message on the support page and we will look into it.
Using the app
Do not use Dingkeep to harass anyone, to break the law, or to interfere with the app or its servers. We may close an account that does.
Warranty and liability
Dingkeep is provided as it is. To the fullest extent the law allows, Akaleap is not liable for indirect or consequential losses, or for losses from relying on a card, and our total liability for any claim is limited to what you paid us in the 12 months before it.
Changes
We may update these terms. If a change matters, we will say so in the app. Using the app after a change means you accept it.
Contact
Akaleap. Contact us on the support page.