Privacy policy
Last updated October 19, 2026.
Dingkeep is an iPhone app for renters. This page says what the app does with your information. The short version: your photos are read on your iPhone, nothing is sold, and nothing is used for advertising or tracking.
Photos
When you take or choose a photo, Dingkeep reads it on your iPhone with Apple's Vision framework. That reading looks at what the photo shows and at any words in it. On iPhones that have Apple Intelligence, Apple's on-device language model may help write the wording of the card from that reading. The photo itself is not sent to the model, and it is not sent to any third-party AI service.
Photos you keep are stored on your iPhone. Because you sign in to use Dingkeep, a copy of each photo and its card is also stored in your account on Google Firebase (Cloud Firestore and Cloud Storage) so it can come back on a new phone.
Your account
Dingkeep needs an account. You sign in with Apple or with an email address and password, and we store your email address and an account ID. Sign-in is handled by Firebase Authentication. If you use Sign in with Apple, Apple may give us a private relay address instead of your own.
Dingkeep sends you a few emails through our email provider, Resend. They come from a no-reply address, so use the form on the support page if you want to reach us. They are of three kinds:
- Account notices, such as a welcome message, a link to confirm your email address, and confirmation that your account was deleted. Receipts and plan changes are sent the same way. These are always sent.
- Reminders about your reads, such as a plan's reads about to expire. They can be switched off in the app (Settings, Email).
- Dingkeep updates and tips. These are off until you switch them on in the app (Settings, Email).
Reminders and updates each have an unsubscribe link, and you can change your choices in Settings. Resend receives your email address and the message, only to deliver it. Password reset emails are sent by Firebase Authentication.
If you sign in with Apple and choose Hide My Email, Dingkeep cannot reach that hidden address, so the app asks you for an address you read and sends it a confirmation link. This is optional. If you skip it, Dingkeep sends you no email, and everything else in the app works the same. We only send email to an address that your sign-in provider or you have confirmed.
Payments
You buy reads and plans inside the app. You type your card into Dingkeep's own payment screen, and the details go straight from your iPhone to our payment provider, Stripe. Dingkeep's own servers never receive or store your card number. Stripe collects and processes the card and your billing ZIP or postal code, works out sales tax, and emails your receipt, under its own privacy policy. We keep a record of what you bought, when, the amount, your plan status and your balance of reads, and a Stripe customer ID that links your account to Stripe. We do not store the card.
Support messages
If you write to us with the form on the support page or in the app (Settings, Support), we receive your message, the email address you typed, and your name if you gave it. From the app we also receive your account ID and your iPhone model, iOS version and app version, to help us answer. The message is delivered to our support inbox by our email provider, Resend, and used only to reply to you. To limit abuse, a count of recent messages is kept under a one-way code made from your network address or account ID, which we cannot turn back into the address.
Where this applies
Dingkeep is offered in the United States and Canada. Your information is stored and processed in the United States.
Location
Dingkeep asks for your location only when you tap Yelp or Maps on a card, to look for a repair person near you. The location is used for that search and is not stored by us. Yelp or Apple Maps then handle the search under their own policies.
Your landlord's email
The address you type for your landlord stays on your iPhone. A note leaves your iPhone only when you send it yourself.
Notifications
Notifications on your iPhone are optional. They are scheduled on your iPhone, and the app works the same without them. Reminders about your reads are separate from tips and offers, and tips and offers stay off unless you turn them on in the app. You can change either in Settings.
What stays on your device
The number of free reads you have used is kept in your iPhone's keychain, so deleting and reinstalling the app does not reset it.
What we do not do
- We do not sell your information.
- We do not use it for advertising, and we do not track you across other apps or websites.
- We do not send your photos to a third-party AI service.
Deleting your data
To delete, go to Settings and choose Delete account. That deletes your records, photos, reads and account from our servers, stops any plan, and signs you out. Stripe keeps the transaction records it is required to keep. You can also send us a message on the support page.
Children
Dingkeep is not directed to children under 13.
Changes
If this policy changes, the date at the top changes, and we will say so in the app when the change matters.
Contact
Akaleap. Contact us on the support page.